Unarchive a sub-account

Restore an archived sub-account and its archived direct children (archived_at cleared, is_active = true).

POST https://api.centerfy.ai/webhooks/inbound/agency/sub-accounts/:id/unarchive

Headers

HeaderRequiredValueDescription
x-api-keyYesyour agency API key (cfy_…)Agency (organization-wide) API key, created in the agency workspace under Settings → API Keys (“Agency API Keys”; the tab only appears on White Label or SaaS Mode plans). Or send Authorization: Bearer <key>; x-api-key wins if both are present. Keys must start with cfy_. A sub-account key is rejected with 401.

Path parameters

NameTypeRequiredDescription
idstring (uuid)YesThe sub-account id. Must belong to the key’s agency and not be deleted.

Example

curl -X POST "https://api.centerfy.ai/webhooks/inbound/agency/sub-accounts/{id}/unarchive" \
  -H "x-api-key: $CENTERFY_AGENCY_API_KEY"
import { CenterfyAgencyClient } from "@centerfy/sdk";

const agency = new CenterfyAgencyClient({ apiKey: process.env.CENTERFY_AGENCY_API_KEY! });

const result = await agency.subAccounts.unarchive("<subAccountId>");
console.log(result);
centerfy --agency subAccounts unarchive <subAccountId>

MCP tool: centerfy_agency_sub_accounts_unarchive (see MCP server)

Response

{
  "status": "success",
  "unarchived": true,
  "sub_account_ids": [
    "5a1f3c2e-8b4d-4e6f-9a7b-1c2d3e4f5a01",
    "6b2a4d3f-9c5e-4f70-8b1c-2d3e4f5a6b02"
  ]
}

Errors

  • 409 — if the sub-account is not archived.
  • 404 — when the sub-account id is not a uuid, does not exist, is deleted, or belongs to another agency.
  • 401 — when the key is missing, not cfy_-prefixed or unknown (including sub-account keys); 403 when the agency is not on a White Label or SaaS Mode plan; 429 above 50 requests per minute per agency (Retry-After header set); 500 ‘database error’ on an internal failure.

Notes

Phone numbers released at archive time are not restored, and knowledge-base billing is not re-enabled. No request body.

© 2026 Centerfy AI. All rights reserved.