Add a text source

Add a plain-text source to a knowledge base. The entry is queued and embedded asynchronously, not inline.

POST https://api.centerfy.ai/webhooks/inbound/knowledge-bases/:id/text

Headers

Header	Required	Value	Description
`x-api-key`	Yes	your sub-account API key (cfy_…)	Authenticates the request; or Authorization: Bearer `<key>`.
`Content-Type`	Yes	application/json	Request body is JSON.

Path parameters

Name	Type	Required	Description
`id`	`string (uuid)`	Yes	The knowledge base id.

Body parameters

Name	Type	Required	Default	Description
`title`	`string`	Yes	—	Title for the text entry; required (400 if empty).
`content`	`string`	Yes	—	The text content to add; required (400 if empty).
`entry_type`	`string`	No	—	Plain-text source type; must be ‘text’ or ‘snippet’ (case-insensitive) if provided (400 otherwise). Defaults to ‘text’. For FAQ content, use the /faq endpoint.

Request body

{
  "title": "Refund Policy",
  "content": "Customers may request a refund within 30 days of purchase...",
  "entry_type": "text"
}

Example

curl -X POST "https://api.centerfy.ai/webhooks/inbound/knowledge-bases/{id}/text" \
  -H "x-api-key: $CENTERFY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "title": "Refund Policy",
  "content": "Customers may request a refund within 30 days of purchase...",
  "entry_type": "text"
}'

import { CenterfyClient } from "@centerfy/sdk";

const centerfy = new CenterfyClient({ apiKey: process.env.CENTERFY_API_KEY! });

const result = await centerfy.knowledgeBases.addText("<knowledgeBaseId>", {
  "title": "Refund Policy",
  "content": "Customers may request a refund within 30 days of purchase...",
  "entry_type": "text"
});
console.log(result);

centerfy knowledgeBases add-text <knowledgeBaseId> '{"title":"Refund Policy","content":"Customers may request a refund within 30 days of purchase...","entry_type":"text"}'

MCP tool: centerfy_knowledge_bases_add_text (see MCP server)

Response

{
  "status": "success",
  "added": true,
  "knowledge_base_id": "66666666-7777-8888-9999-000000000000",
  "text_entry": {
    "id": "aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee",
    "title": "Refund Policy",
    "entry_type": "text",
    "status": "queued",
    "vector_count": 0,
    "created_at": "2026-06-12T10:00:00.000Z",
    "updated_at": "2026-06-12T10:00:00.000Z"
  }
}

Errors

400 — if the id is invalid, title or content is missing, or entry_type is invalid.
404 — if the knowledge base does not exist.
201 — on success.

Notes

The entry is queued, not embedded inline (vector_count starts at 0, status ‘queued’).