Import your Twilio numbers
Connect your existing Twilio phone numbers to Centerfy for AI voice and SMS.
If you already have phone numbers in Twilio, you can connect them to Centerfy so your AI agents can handle calls and SMS on those numbers.
Connect Twilio
- Open Integrations
Go to Settings > Integrations in your sub-account.
- Enter your Twilio credentials
Under Phone Integration, select Twilio as the provider. Enter your Twilio Account SID and Auth Token from your Twilio Console dashboard.
- Save configuration
Click Save Configuration. The integration status should show as connected.
Import a number
- Open Phone Numbers
Go to Phone Numbers in the sidebar.
- Click Import Number
Click Import Number and enter your Twilio phone number.
- Test the number
Make a test inbound call and an outbound call to verify both directions work. Send a test SMS to confirm messaging is functional.
Where do I find my Twilio credentials?
Log in to console.twilio.com. Your Account SID and Auth Token are on the dashboard home page.
Can I import multiple numbers?
Yes. Repeat the import for each number. They all use the same Twilio integration credentials.