List conversations

list conversations. The same set the inbox shows, newest first by updated_at, with offset-based pagination.

GET https://api.centerfy.ai/webhooks/inbound/conversations

Headers

HeaderRequiredValueDescription
x-api-keyYesyour sub-account API key (cfy_…)authenticates the request; or pass Authorization: Bearer <key>.

Query parameters

NameTypeRequiredDefaultDescription
limitintegerNo50page size; min 1, max 100 (values above 100 are clamped to 100). Defaults to 50 when omitted or invalid.
offsetintegerNo0number of rows to skip for pagination; min 0. Defaults to 0.
channelstringNo—optional filter by channel (e.g. sms, whatsapp, facebook, instagram). Case-insensitive.
statusstringNo—optional filter by conversation status. Case-insensitive.

Example

curl -X GET "https://api.centerfy.ai/webhooks/inbound/conversations?limit=50&offset=0" \
  -H "x-api-key: $CENTERFY_API_KEY"
import { CenterfyClient } from "@centerfy/sdk";

const centerfy = new CenterfyClient({ apiKey: process.env.CENTERFY_API_KEY! });

const result = await centerfy.conversations.list({
  "limit": 50,
  "offset": 0
});
console.log(result);
centerfy conversations list '{"limit":50,"offset":0}'

MCP tool: centerfy_conversations_list (see MCP server)

Response

{
  "status": "success",
  "total": 128,
  "limit": 50,
  "offset": 0,
  "has_more": true,
  "conversations": [
    {
      "id": "c0a1b2c3-1111-4abc-9def-000000000010",
      "contact_id": "7f1c9e2a-3b4d-4e5f-8a90-1b2c3d4e5f60",
      "contact_name": "Jane Doe",
      "contact_email": "[email protected]",
      "contact_phone": "+14155550123",
      "channel": "sms",
      "status": "open",
      "last_message": "Thanks, see you then!",
      "last_message_at": "2026-06-12T13:05:00.000Z",
      "unread": false,
      "created_at": "2026-06-10T09:00:00.000Z",
      "updated_at": "2026-06-12T13:05:00.000Z"
    }
  ]
}

Errors

  • 401 — if unauthenticated.

Notes

Read-only. total is the exact count for the applied filters; has_more is true when offset + returned count < total.

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